Shipping policy
Thank you for shopping with Soft Silk Fashion. We are committed to delivering your orders safely and on time.
1. Order Processing
All orders are processed after confirmation. Orders are usually prepared and dispatched within 1–2 business days.
Orders are not shipped on Sundays or public holidays.
2. Delivery Time
Our standard delivery time is:
6–7 working days
Delivery time may vary depending on your location and courier service conditions.
3. Shipping Charges
Shipping charges (if any) will be displayed at checkout before you complete your order.
4. Cash on Delivery (COD)
We offer Cash on Delivery (COD) service.
Customers must ensure availability at the provided shipping address to receive and pay for the order.
Soft Silk Fashion reserves the right to cancel orders in case of repeated order refusals.
5. Delays
While we aim to deliver within the estimated timeframe, delays may occur due to:
- Courier service issues
- Weather conditions
- Incorrect shipping details
- Unforeseen circumstances
Soft Silk Fashion is not responsible for delays caused by third-party courier services.
6. Contact Us
If you have any questions regarding shipping or your order status, please feel free to contact us:
Email: info@softsilkfashion.com
Phone: +92 302 8061037