Terms of service
Welcome to Soft Silk Fashion. By accessing or using our website (https://softsilkfashion.com/), you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.
If you do not agree to these terms, please do not use our website.
1. General Conditions
Soft Silk Fashion reserves the right to refuse service to anyone for any reason at any time.
We may update, modify, or replace any part of these Terms of Service at any time. Changes will be posted on this page, and continued use of the website means you accept those changes.
2. Products & Pricing
All products displayed on our website are subject to availability.
We make every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device’s screen will display colors exactly as they appear in reality.
Prices are subject to change without prior notice.
3. Orders & Payments
By placing an order with Soft Silk Fashion, you confirm that:
- All information provided is accurate and complete
- You are authorized to use the selected payment method
- You agree to pay the full amount for the selected products
We offer the following payment options:
- Cash on Delivery (COD)
- Online payment methods (if available at checkout)
For Cash on Delivery orders:
- Customers must be available at the provided shipping address to receive and pay for the order.
- We reserve the right to cancel COD orders in case of repeated order refusals, fake orders, or suspicious activity.
We reserve the right to cancel or refuse any order at our discretion.
4. Shipping & Delivery
Delivery times are estimates and may vary depending on location and courier services.
Soft Silk Fashion is not responsible for delays caused by courier companies, incorrect shipping details provided by the customer, or unforeseen circumstances.
5. Returns & Exchanges
Returns and exchanges are subject to our Return & Exchange Policy.
Products must be unused, unworn, and in original condition with tags (if applicable) to qualify for return or exchange.
Soft Silk Fashion reserves the right to refuse returns that do not meet our policy conditions.
6. Intellectual Property
All content on this website, including text, images, logos, graphics, and design elements, is the property of Soft Silk Fashion and may not be copied, reproduced, distributed, or used without written permission.
7. Limitation of Liability
Soft Silk Fashion shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
8. Privacy
Your submission of personal information through the store is governed by our Privacy Policy.
9. Governing Law
These Terms of Service shall be governed and interpreted in accordance with applicable local laws.
10. Contact Information
If you have any questions regarding these Terms of Service, please feel free to contact us:
Email: info@softsilkfashion.com
Phone: +92 302 8061037